Privacy Policy

At TECHNICAL ENGINEERING SOLUTIONS INDUSTRIES CO. (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.tesi.ae] (“Site”) or engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect various types of information when you use our Site or services, including:

A. Personal Information

Personal information refers to data that can be used to identify you directly or indirectly. We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name, and mailing address.
  • Communication Data: Any information you provide when you contact us for support or inquiries, including via email, phone, or contact forms.

B. Non-Personal Information

We may collect non-identifiable information, including but not limited to:

  • Usage Data: Pages visited, time spent on the Site, and interaction with content.
  • Technical Data: Browser type, device type, operating system, and IP address.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • Providing Services: To respond to your inquiries, provide support, and fulfill service requests.
  • Communication: To send important updates, newsletters, or promotional material, provided you have opted in.
  • Improving User Experience: To monitor and analyze usage patterns to improve the content and structure of our Site.
  • Security and Compliance: To protect our Site, detect fraud, and comply with legal obligations.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve user experience and gather data on usage patterns. Cookies are small files placed on your device. By using our Site, you consent to our use of cookies. You can adjust your browser settings to disable cookies, but this may affect your browsing experience.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Site, conducting business, or providing services to you.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We are committed to protecting your personal information. We implement reasonable security measures to prevent unauthorized access, alteration, or destruction of your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data, subject to legal and operational requirements.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking “unsubscribe” or contacting us directly.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TECHNICAL ENGINEERING SOLUTIONS INDUSTRIES CO.
Sharjah, Alsajaah, United Arab Emirates
Email: info@tesi.ae
Phone:  +97165396443